Dedicated team
We are one of Scotland’s leading debt solution providers. We are employee owned so every staff member pride themselves on the quality of our debt advice and ongoing customer service.
Our Story
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Free debt counselling, debt adjusting and providing of credit information services is available to customers by contacting MoneyHelper.
Trust Deed Scotland moves into larger premises that enable us to expand and improve upon our services.
With further investments in our training, compliance, and administrative functions; we’re confident that we will be able to provide help, support, and guidance to more people than ever before.
The Reel House is an Art-Deco building formerly the site of the Odeon cinema on Renfield Street. An iconic, yet practical location that is easily accessible to both the public and our staff that allows us to concentrate on what we do best: Providing people in Scotland in financial difficulties a chance to look forward to a brighter future.
Trust Deed Scotland launches our newest radio ad all across Scotland – If you do something about your debt today, you can stop worrying about it tomorrow.
Many people put off seeking help with their unaffordable debts for fear of the unknown. There is still a stigma attached to debt which causes shame and embarrassment – ultimately meaning that people will struggle on alone.
Trust Deed Scotland has always been keen to get people to open up about their debts and help them to understand that they are not alone. We offer friendly, non-judgemental advice and we like to promote our client’s stories wherever we can, to help demonstrate that it’s OK to have debts and by acting now, our clients can realise the instant benefits of taking action.
Our latest campaign message had been broadcast from Aberdeen and Dundee to Glasgow, Edinburgh and throughout the rest of the country.
As reported in the Daily Record, Trust Deed Scotland welcomes a Google crackdown on misleading debt service adverts.
We’d been aware of a number of firms operating from oddly enough, all over the world – passing themselves off as the official Trust Deed Scotland for a number of years by this point.
Stepchange, National Debt Helpline and even the Scottish Government themselves had been cloned – In 2019 alone there had been almost 100 instances of fraudulent impersonator websites reported for advertising on the Google platform as a debt charity, or other reputable firm operating in the industry.
Many of these companies are in fact based in countries as far away as the Philippines and India, and some were as close to us as call centres based in the UK.
Our qualified debt advisors reach a milestone as we help our 20,000th client look forward to a brighter future.
Our newest Trust Deed Scotland® clients reach us in many ways. Many people see our campaigns online, on television or radio.
However, in many ways, word of mouth referrals are our most pleasing way that clients hear about us. Partly because it means that our clients trust us enough to make a recommendation; which invariably means we’ve done a good job helping that person but also partly due to a word of mouth referral highlighting that more and more people are opening up and talking about debt issues, which historically have carried a stigma with them.
By opening up about debt, that stigma is slowly starting to be eroded and the message is being heard that’s it OK to have debts, there is no shame in having financial difficulties and by taking the first step of speaking to a qualified advisor, many more people can look forward to a brighter future too.
Trust Deed Scotland has been running awareness campaigns during football matches for many years. In one of our favourite occasions, in October 2017 – we were able to help promote our campaign during a Scotland match against Slovakia, which fortunately was a successful night for the national team beating their Eastern European counterparts 1-0.
However, unfortunately for us – the winning goal was scored while another ad was showing for Vauxhall Corsa and perhaps a second goal would have been too much to ask of our national team!
Trust Deed Scotland raise funds in aid of various charities.
As one of many charity initiatives, Trust Deed Scotland give our backing to carefully chosen charity organisations to help them to continue their hard work and further fund their cause.
Every year at Christmas, we raise funds for Homeless Project Scotland.
Our qualified debt advisors reach a milestone as we help our 10,000th client look forward to a brighter future.
Our clients reach us in many ways.
Many people see our campaigns online, on television or radio. But in many ways, word of mouth referrals are our most pleasing. Partly because it means that people trust us enough to make a recommendation; which invariably means we’ve done a good job helping that person but also partly due to a word of mouth referral highlighting that more and more people are opening up and talking about debt issues, which historically have carried a stigma with them.
By opening up about debt, that stigma is slowly starting to be eroded and the message is being heard that’s it OK to have debts, there is no shame in having financial difficulties and by taking the first step of speaking to a qualified advisor, many more people can look forward to a brighter future too.
The 2013 Regulations provided that a client must have a minimum debt level of £5,000 before being eligible to enter a Trust Deed.
Mandatory length increased from 36 months to 48 months.
New 2013 regulations were designed to ensure greater protection for creditors.
After initially applying to register the Trust Deed Scotland as a trademarked term in March 2013, Our trademark case was finally registered on 21st November 2014.
This was gratefully received by many people in the wider industry. By 2013, there was incontrovertible evidence that copycat imitations were targeting reputable brands like ours, and that of debt charities such as the National Debt Line, Stepchange and even the Citizens Advice Bureau in Scotland across Google and elsewhere online
Before the current, improved regulation of the debt advice industry brought about by the FCA, Trust Deed Scotland became full members of the Debt Resolution Forum.
The Debt Resolution Forum promotes professional standards for resolving debtors’ financial problems, focusing on the quality of advice provided to consumer debtors by all DRF members.
Trust Deed Scotland pioneered accessible debt advice across all devices.
Being able to access expert qualified debt advice became important to Trust Deed Scotland when we realised that more people were unable to access laptops and iPads in order to research their options.
Our clients were feeling vulnerable and unable to get access to trustworthy debt advice from a public shared PC. And, with the added stigma of debt – many people would put off taking the all-important first step as a result.
Trust Deed Scotland set out to once again to revolutionise the industry by utilising the best technology available at the time and the Trust Deed Wizard tool was developed.
We were able to help successfully bridge that gap and allowing people to speed up the process. Not only had we found the perfect solution for those looking for discreet, confidential advice, but we were then further able to help people find the debts they had, remotely without needing to sift through paperwork. Still 100% encrypted, secure and confidential.
The Trust Deed Wizard itself became the attention of envious competitors and copycats, with us having to also register the trademark Trust Deed Wizard in order to stop imitations.
As heard on Radio Clyde, Real Radio and Capital Radio among other stations in Scotland.
Trust Deed Scotland’s debt advice campaigning becomes a familiar message on radio throughout Scotland.
The original brand was updated to a new logo which represented our proud heritage of being a Scottish company, helping our fellow citizens look forward to a brighter future.
The Trust Deed Scotland logo is in the shape of a Scottish thistle but also signifies a funnel to highlight that several larger payments are combined into one lesser manageable amount.
Where many companies focus exclusively on the ‘debt write off amount’ or ‘government approved’ aspect – We’ve always been focused on delivering the best possible outcome for our clients. One which ultimately means it’s about their affordability and putting our clients back in control. Research suggested to us that 90% write off pales into insignificance compared to affordability.
Scotland’s leading Trust Deed advice company moves into our first office in Glasgow’s Finnieston area.
Trust Deed Scotland nurtured a vision to become the leading provider of debt advice in Scotland. At a time when most other companies would charge a setup fee for their services, or add a fee for even a simple conversation, Trust Deed Scotland took the decision to offer free advice and waive setup fees. Why would we charge a fee and potentially put someone further into debt than they were before approaching us?
Trust Deed Scotland were amongst the first to offer home-based consultation.
Our ethos was simple in 2009 and remains the same as it does today, as it always has done with over 25,000 clients to date. To put the customer’s needs first, and provide the best in class, balanced advice. We’ve extremely proud of the hard work put into our training and compliance and the fruits of our labour are there for all to see with thousands of five star reviews on the independent reviews platform TrustPilot.
Trust Deed Scotland® was the first company to raise awareness of Trust Deeds on television, allowing Scottish residents to learn more about Trust Deeds and the Debt Arrangement Scheme.
We have our own in-house team that you will stay with until the end of your debt help journey. You will never be passed on to another company.
TV campaignsMany Trust Deed Scotland® customers who come to us looking for debt advice; often asking for more information on whether they can write off their debts. Can You Write Off Debt without entering into a debt solution? In some rare cases, you may find that creditors (the people you owe money to) may be willing … Continued
