Asking for help with your debt is a big step, one which Trust Deed Scotland® fully understands.
Our goal is clear: to provide tailored debt support and advice to people across Scotland. We appreciate that talking openly about our debts isn’t easy but by starting the conversation surrounding it we can help break down barriers to support.
However – we’re unable to offer advice purely by email, text message or LiveChat in the first instance as we’re offering regulated solutions that are tailored to the individual and all benefits and risks need to be comprehensively explained.
When you need help with debts, you should be able to make an informed decision based on balanced advice, that puts you in control of that decision-making process. That decision should be made in your time, at your own pace. We fully respect and encourage this at all times.
About our Trust Deed Scotland® advice team
We truly understand how difficult it can be to ask for help by telephone. You may fear that the people you are speaking to will be shocked, will disapprove or judge you.
On top of that, there is a stigma surrounding debt and many people have feelings of shame and embarrassment.
Debt doesn’t discriminate and neither do we. Debt is something that affects people from all walks of life and we believe that everyone should have access to confidential debt advice and work hard to make sure this is readily available.
There are many reasons why people end up with unaffordable debt and despite what you may feel yourself, we can reassure you that it’s not your fault. No matter what’s happened in your past, what is more, important now, is what you do about it going forward. As we regularly say, if you do something about your debt today, you can stop worrying about it tomorrow.
Our dedicated in-house advice team receive regular debt advice reviews where are regularly described by our clients in their own words as being:
In order to proceed with your enquiry, we need to have an initial call with you which would last 30 minutes on average. Thereafter, any communication can be done via email, in-person, SMS or via our Trust Deed Wizard LiveChat app.
Once we’ve had that conversation with you, at the very least you’ll have a better understanding of what your debt free future could look like.
We understand that anxiety may be a factor in why you find it difficult to talk about your debt by telephone. As an alternative solution, we can offer a face-to-face meeting at our Glasgow office (lockdown measures dependent) if this is an option for you.
We also suggest that you can arrange for a friend or relative to join you on the call for emotional support.
Our Trustpilot reviews are a good place to read about how we’ve helped many other people in the same position as you.
In their own words, our existing clients often say that our advisors are friendly and non-judgemental.
If you prefer, you can call us on 0141 221 0999 anytime you feel able to.
Anxiety help resources
You can get more help with anxiety by using the Anxiety self-help guide provided by NHS Inform.
Anxiety UK is a UK charity and their helpline is 03444 775 774.
SAMH are a Scottish mental health charity who can help with anxiety issues, and a downloadable anxiety and panic attack guide is available on their website.
Your details are safe with us
Another reason why you may be reluctant to speak to someone about your debts is the fear of how your information will be handled. A perceived fear of dealing with pushy salespeople, being harassed or receiving endless phone calls, emails or text messages. Practices that were perhaps more common in the debt advice industry before FCA regulation and GDPR laws were introduced.
Claims that you can write off up to 90% of your debt, become debt free after 48 months, or reduce the amount you pay each month may all seem too good to be true. Or, more bluntly make you wonder what the catch is.
Some companies had previously advertised on Google and social media offering free debt advice or claiming that you’ll become debt free after completing a 30-second quiz. This in itself creates uncertainty and mistrust. Added to this, most of these companies may have been acting as a lead generator, or unqualified ‘introducer’ and existed solely to pass you onto someone else for a fee.
We’re an FCA regulated and approved organisation. Our advisors are highly experienced and they will always have our clients best interests at heart. However, behind our dedicated advice team sits a continued commitment to ongoing compliance and training.
Over 25,000 helped since 2009. We’re the No,1 rated on Trustpilot with thousands of five star reviews. We’ve helped over 25,000 people in Scotland enjoy life after debt, with over a decade of experience.
In-house team. Your details are 100% safe and secure with Trust Deed Scotland® and you will never be passed onto any other company. If you qualify for a solution, then you will remain a client of ours which helps to ensure continuity.
No pushy sales calls. Upon receiving an enquiry for help, Trust Deed Scotland® will make a reasonable attempt to contact you to find out more about how we can help you. Should you change your mind, or find another way of managing your debts then we will respect your request and ensure that your request is upheld.
Help with debt in Scotland today
You can find out more about Trust Deed Scotland® and give us a call on 0141 221 0999. Not only do we offer the Protected Trust Deed as a solution, but other alternative Scottish Debt Solutions including the Debt Arrangement Scheme.