Since 2009, Trust Deed Scotland® has grown to be an established household name for debt help, supporting thousands of people across Scotland.
Being an employee-owned company means we’re personally invested in delivering outstanding customer care. It’s not just what we do, it’s who we are.
We believe that everyone should have access to the best debt advice. That guiding principle led to our founding in 2009, and it remains just as important today.
We are Scotland’s No.1 Debt Solutions provider, specialising in Protected Trust Deeds and the Debt Arrangement Scheme (DAS)¹ and we’ve always been proud of our customer feedback.
Trust Deed Scotland® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined.
We have now reached a new milestone of 12,000 Trustpilot reviews, 98% of which are 5 star ratings.
No matter what service you’re seeking, choosing which company to put your trust in can be a difficult decision. Hearing from current and previous customers as they share their experiences can help make that decision easier.
Trust is everything when you’re looking for help with debt and this is why we hold our TrustPilot reviews in such high regard.
As we approached our 12,000 TrustPilot reviews milestone for debt advice reviews, in May 2025, Sharon said:
“This experience has changed my life. I kept putting it off as I was ashamed, embarrassed, and worried. Michael helped me through every step of the way with kindness, support, and professionalism.
I would highly recommend Trust Deed Scotland to anyone – I only wish I’d done it a long time ago. Contact them today; you won’t regret it, I promise.”
Writing a review of their Debt Arrangement Scheme experience with us, a customer from Glasgow wrote:
“At the outset, I was facing a stressful set of circumstances and felt daunted by the prospect of making the right decision regarding my debt. I was extremely fortunate to receive invaluable support and highly professional advice from Val, who provided me with detailed information about possible debt solutions and worked diligently to gather everything required to put the right solution in place for me.
Most importantly, throughout the process, both Val and Scott listened and responded sensitively to my needs. They communicated with me regularly, with all information being transparent and easy to understand. They were also non-judgemental and compassionate about my personal circumstances.
Whenever I had questions or concerns, their expertise and support gave me the reassurance and confidence I needed to know I was making the right decision, which made the process much easier.
I would highly recommend Trust Deed Scotland and Harper McDermott for the excellent customer service I received from all advisors, and for their person-centred, solution-focused approach.
Jean wrote of her experience with us, “I was so nervous before calling them. However, I did not need to worry.
Shaun was so understanding and sympathetic to my circumstances.
He was extremely professional, knowledgeable and explained everything so that I could easily understand my options.
I am so glad I phoned them. I’m not so worried about my financial situation and can see light at the end of the tunnel.”
What Did Our 12,000th Reviewer Say of Their Experience with Trust Deed Scotland?
Our 12,000th reviewer, Emma, left a review after speaking to one of our experienced advisers, Jamie and said:
“Jamie was nothing short of amazing. From the very first call, Jamie made both me and my husband feel at ease.
He listened, was very patient, and communicated with us throughout the entire process until everything was signed.
I can honestly say I’ll sleep better now. Trust Deed Scotland does everything for you, so don’t bury your head in the sand like I did. If you’re struggling, call them.”
Why Does Good Debt Advice Matter?
We would like to say thank you to all our customers who have reached out to us for debt help and reviewed us.
At Trust Deed Scotland®, we invest a lot of time and effort into our own staff training to constantly evolve and enhance our customers’ experience.
TrustPilot feedback and customer feedback surveys also help us to further drive these improvements.
Customer reviews also provide valuable encouragement in helping others to reach out for debt advice. With thousands of relatable stories, we hope that it can help to end the stigma around debt and empower others to seek debt help.
Our tailored debt advice is:
Non-Judgemental – Debt happens, and we’re here to listen and advise. Not to judge. We know that there are many changes in personal circumstances that lead people into unaffordable debt.
For instance, we hear from our customers after experiencing redundancy, divorce, illness as well as over-commitment. Problem debt can happen to anyone; we promise that you are not alone and we are here to help.
Confidential – Conversations with our debt advice team are confidential. We always respect your privacy and will not divulge your situation to anyone.
Safe & Secure – Our debt advice team are based exclusively in-house. So, regardless of whether you choose to proceed with us or not, we don’t share your details with any other debt solutions companies.
Balanced – We are here to provide tailored advice to you on the risks and benefits of all formal Scottish debt solutions. We help you to understand what your options are and how they will impact your day-to-day life. You will be the one who makes the decision. We will never attempt to persuade you into a debt solution, you are always the one that makes the decision. Choose a debt solution in your own time and on your own terms.
Experienced – Not only are we authorised to give debt advice, but our team are also vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.
How to Contact Our Debt Advice Team Today
To get in touch with our debt advice team, please call us on 0141 221 0999. Our team of experienced debt advisers will discuss your circumstances and talk you through the available Scottish debt solutions for you.
You can quickly check your options using our Trust Deed Wizard® tool before reaching out to us.
Trust Deed Scotland® is Scotland’s No.1 Debt Solutions Provider, specialising in Protected Trust Deeds and DAS. Here’s why: In Scotland, Between 1 Jan 2024 and 30 September 2024 a total of 3,956 people entered into a Protected Trust Deed, 1,884 people were awarded Bankruptcy (Sequestration) and 3,979 people were approved for a Debt Payment Programme under the Debt Arrangement Scheme. These statutory debt solutions total 9,819 people. During this same period, Trust Deed Scotland® (Harper McDermott Ltd) had 1,212 Trust Deeds gain protection status, had a further 1,186 approved Debt Payment Programmes under the Debt Arrangement Scheme, and a total of 0 Bankruptcies awarded. With a total number of 2,398 formal debt solutions approved during the period, this makes Trust Deed Scotland® (Harper McDermott Ltd) the leading provider overall. Informal debt solutions such as Debt Management Plans are not included in these statistics. More information on these statistics are available from the Accountant in Bankrupty.