As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback, therefore this has been an important week for us as we’ve reached an important milestone of 5,000 Trustpilot reviews.
Trust Deed Scotland® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve life after debt.
We’ve helped over 25,000 people in Scotland by giving them tailored Scottish debt advice.
Not only do we have an excellent Trustpilot rating, but our numbers stack up too.
98.5% of our proposed Trust Deeds gain protection status making us No.1 in Scotland last year¹
99.9% of our proposed Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme are approved by creditors²
Of our most recent debt advice reviews, one we received from a client in April 2022 helped to demonstrate how our message ‘If you do something about your debt today, you can stop worrying about it tomorrow’ really does help to empower people with problem debt to take action.
“From my first phone call to finalising everything the communication was excellent.
I feel like the weight of the world has been lifted off my shoulders and I can now draw a line and move on from a past life of debt.
Thank you so much Soreena I’ll be forever grateful.”
What did our 5,000th reviewer say of their Trust Deed Scotland® Experience?
Our 5,000th reviewer, Christian wrote a short review about his Trust Deed Scotland® experience saying:
“Very straightforward process, fantastic support from my adviser Matthew, would highly recommend.”
Trust Deed Scotland® TrustScore of 5/5
Of the 5,000 reviews received, 98% rated us 5/5. Our overall TrustScore is 5/5.
TrustScore is an overall measurement of reviewer satisfaction, based on all the Service and Location reviews a business receives on Trustpilot. A star rating is the TrustScore visualised. Learn about how TrustScore is calculated.
Not only do we have a TrustScore of 5/5 but we’re the highest rated company in Scotland in the Trustpilot debt relief service category.
Why does getting good debt advice matter?
At Trust Deed Scotland® we invest much time and effort into our own training and compliance in order to constantly evolve and enhance our customers’ experience.
Trustpilot feedback and customer feedback surveys help us to drive improvements too. It’s another reason why our reviews matter to us.
Our tailored debt advice is:
Non-Judgemental – We’re here to listen and advise. Not to judge you. We can promise you that you’re not alone in developing problem debt. There are many changes in personal circumstances that create the situation. Redundancy, divorce, illness and simply overcommitment. Problem debt can happen to anyone, but if it does happen to you, we can help you move on.
Confidential – We’ll always respect your privacy and will not divulge your situation to anyone.
Safe & Secure – Our advice team are based exclusively in-house and regardless of whether you choose to proceed with us or not, we’ll never share your details with any other company. We will never attempt to push you into a solution, you’ll always be the one that makes the decision in your own time, on your own terms.
Balanced – We’re here to give you the risks and benefits of all formal Scottish debt solutions. This helps you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision.
Experienced – Not only are we authorised by the Financial Conduct Authority to give debt advice, but our team are vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.
Get help with your debt today
You can contact Trust Deed Scotland® today for tailored, confidential debt advice on 01412210999.
Alternatively, start the process online and find out what options you might be eligible for by trying our Wizard tool.
In 2021, we achieved a protection rate of 98.5%, this made us the best performing volume provider of Protected Trust Deeds in Scotland. Trust Deeds advertised between 01/01/21 and 31/12/21. ²In this sample of 1,144 Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme (DAS), approved between July 2019 and October 2021, only 1 proposed DPP was rejected and unable to proceed.