Trust Deed Scotland® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined.
As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback, therefore this has been an important week for us as we’ve reached an important milestone of 6,000 Trustpilot reviews.
Trust Deed Scotland® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve life after debt.
We’ve helped over 25,000 people in Scotland by giving them tailored Scottish debt advice.
Not only do we have an excellent Trustpilot rating, but our numbers stack up too.
98.5% of our proposed Trust Deeds gain protection status making us No.1 in 2021¹
99.9% of our proposed Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme are approved by creditors²
Of our most recent debt advice reviews, Gordon, reviewing the service received from our experienced debt adviser Danielle, said:
“The service I have received from Trust Deed Scotland has been second to none. I have been struggling with debt for years and they have helped me make the unaffordable payment affordable.
Danielle has been an absolute star throughout the process – due to the hours I work, it was difficult to take phone calls to discuss and so she set everything up through emails correspondence.
She was helpful and kind throughout, a real asset to the Trust Deed Scotland Team.”
Writing a review of her Debt Arrangement Scheme experience and Michael in our debt advice team, our customer Clare wrote:
“The most incredible, empathetic, patient and understanding man made our experience so much easier to go through.
Michael has wonderful customer communication skills. He explained everything several times as there is quite a lot to take in.
It can be stressful and emotional going through debt problems and I have never dealt with someone who has so much, empathy and patience as Michael.
He could answer every question I had immediately and having someone so professional and knowledgeable making our experience so much easier.”
Reviewing our debt adviser Anisah, our new customer Dan said:
“It is incredibly embarrassing having to admit your problem(s) but the team at Trust Deed Scotland were excellent.
I was comfortable talking to them, we discussed my situation and then I was walked through my options. They just provided the advice and let me make my own decisions while keeping me informed.
Anything I didn’t understand they explained until I understood.
I genuinely feel so less stressed knowing I have a plan in place to clear my debts while having an amazing team behind me to support me.”
What did our 6,000th reviewer say of their Trust Deed Scotland® Experience?
Our 6,000th reviewer, PB wrote a short review about his Trust Deed Scotland® experience saying:
“Such a helpful experience, Vicky was more than helpful, so friendly and showed compassion and helpfulness through the full experience.
Got a fresh start at a debt free life now couldn’t be more grateful!”
Why does getting good debt advice matter?
At Trust Deed Scotland® we invest much time and effort into our own training and compliance in order to constantly evolve and enhance our customers’ experience.
TrustPilot feedback and customer feedback surveys help us to drive improvements too. It’s another reason why our reviews matter to us.
Our tailored debt advice is:
Non-Judgemental – We’re here to listen and advise. Not to judge you. We can promise you that you’re not alone in developing problem debt. There are many changes in personal circumstances that create the situation. Redundancy, divorce, illness and simply overcommitment. Problem debt can happen to anyone, but if it does happen to you, we can help you move on.
Confidential – We’ll always respect your privacy and will not divulge your situation to anyone.
Safe & Secure – Our advice team are based exclusively in-house and regardless of whether you choose to proceed with us or not, we’ll never share your details with any other company. We will never attempt to push you into a solution, you’ll always be the one that makes the decision in your own time, on your own terms.
Balanced – We’re here to give you the risks and benefits of all formal Scottish debt solutions. This helps you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision.
Experienced – Not only are we authorised by the Financial Conduct Authority to give debt advice, but our team are vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.
Get help with your debt today
You can contact Trust Deed Scotland® today for tailored, confidential debt advice on 0141 221 0999.
Alternatively, start the process online and find out what options you might be eligible for by trying our Wizard tool.
In 2021, we achieved a protection rate of 98.5%, this made us the best performing volume provider of Protected Trust Deeds in Scotland. Trust Deeds advertised between 01/01/21 and 31/12/21. ²In this sample of 1,144 Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme (DAS), approved between July 2019 and October 2021, only 1 proposed DPP was rejected and unable to proceed.