Trust Deed Scotland® have more 5 Star TrustPilot reviews than all other Trust Deed providers combined.
As a leading Scottish debt solutions provider, we’ve always been proud of our customer feedback, therefore this has been an important week for us as we’ve reached an important milestone of 8,000 Trustpilot reviews.
Life can take our customers on many journeys and we would like to say thank you to our customers for letting us be part of theirs.
Trust Deed Scotland® was founded in 2009 with the goal of becoming the best rated debt solutions company in Scotland, with a philosophy of putting our customers’ best interests at heart and helping them to truly realise their potential to achieve life after debt.
We’ve helped over 25,000 people in Scotland by giving them tailored Scottish debt advice.
Not only do we have an excellent Trustpilot rating, but our numbers stack up too.
98.5% of our proposed Trust Deeds gain approval status making us No.1 in Scotland¹
99.9% of our proposed Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme are approved by creditors²
Of our most recent debt advice reviews, Owen said:
“I was made to feel at ease on the initial phone call and the stress was taken away instantly.
I didn’t need to worry any more and all the options that I had were explained to me fully, and if I felt it wasn’t for me then I could walk away at anytime.
The people that I dealt with were very understanding of my needs“
Writing a review of her Debt Arrangement Scheme experience and Peter in our debt advice team, our customer Jade wrote:
“Came to Trust Deed Scotland after being stressed about my debts and having my wages arrested.
All in all, the process was a lot quicker than I thought it would be and I have now found a solution to repay my debt affordably.
I never once felt judged by anyone.
A special thanks to Peter who talked me through everything and helped me to gather any supporting documents needed.
I feel better going into the new year knowing this is going to be resolved.“
Reviewing her Trust Deed, our customer Amy said:
“I can’t express enough how much this has saved me.
I was in so much debt including loans, catalogues and credit cards. Credit cards which would have never got paid off as I was only covering the interest every month.
I was terrified to take this plunge but everyone I spoke with was so lovely and understanding.
It’s such a easy process.
I went from spending £900 a month towards my debt to £190, 4 years later I’m totally debt free and can work on building my credit again.
I was only 22 at the time of having to go into a Trust Deed, it was scary initially but honestly if you are in debt you can’t manage this is the best solution!
It doesn’t affect any aspect of your life during those 4 years apart from having a bad credit score, which if you are in lots of debt it’s probably bad anyway.
I have just managed to get myself a new car on finance as well so the bad credit won’t affect you forever.
Thanks again Trust Deed Scotland!”
What did our 8,000th reviewer say of their Trust Deed Scotland® Experience?
Our 8,000th reviewer, Ethan wrote a short review about our Customer Services adviser Andrew, saying:
“Spoke to Andrew today about editing my payment schedule and he had absolutely no issues in doing that for me.
He made the process easy going and simple and was a gentlemen about it, great service.“
Why does getting good debt advice matter?
At Trust Deed Scotland® we invest much time and effort into our own training and compliance in order to constantly evolve and enhance our customers’ experience.
TrustPilot feedback and customer feedback surveys help us to drive improvements too. It’s another reason why our reviews matter to us.
Our tailored debt advice is:
Non-Judgemental – We’re here to listen and advise. Not to judge you. We can promise you that you’re not alone in developing problem debt. There are many changes in personal circumstances that create the situation. Redundancy, divorce, illness and simply overcommitment. Problem debt can happen to anyone, but if it does happen to you, we can help you move on.
Confidential – We’ll always respect your privacy and will not divulge your situation to anyone.
Safe & Secure – Our advice team are based exclusively in-house and regardless of whether you choose to proceed with us or not, we’ll never share your details with any other company. We will never attempt to push you into a solution, you’ll always be the one that makes the decision in your own time, on your own terms.
Balanced – We’re here to give you the risks and benefits of all formal Scottish debt solutions. This helps you to understand what your options are and how they will impact your day-to-day life. You will be the one that makes the decision.
Experienced – Not only are we authorised by the Financial Conduct Authority to give debt advice, but our team are vastly experienced, with knowledge of the inner workings of formal Scottish debt solutions legislation.
Get help with your debt today
You can contact Trust Deed Scotland® today for tailored, confidential debt advice on 0141 221 0999.
Alternatively, start the process online and find out what options you might be eligible for by trying our Wizard tool.
In 2021-2022, we achieved a protection rate of 98.5%, this made us the best performing volume provider of Protected Trust Deeds in Scotland. Trust Deeds advertised between 01/01/21 and 31/12/22. ²In this sample of 1,144 Debt Payment Programmes (DPPs) under the Debt Arrangement Scheme (DAS), approved between July 2019 and October 2021, only 1 proposed DPP was rejected and unable to proceed.